ASA-PA TEAM LEADERSHIP DEVELOPMENT PROGRAM

ASA-PA is scheduling the next series of classes in Team leadership development. Contact Peter Lachance at 267-716-1400 for more details on this class to be starting soon.Our solutions for automotive sector also include individual coaching.  Peter has coached over 60 automotive industry owners and managers. http://changineers.tqc.com

Quint_final

A few testimonials from past attendees of this class.

http://www.tqc.com/ASA/BBack_Car_Care_Testimonial_Mon_Jun_02_2014_Bob_Back.pdf

http://www.tqc.com/ASA/Bucks_Cty_Auto_Care_Testimonial_Mon_Jun_02_2014_Mike_and_Felisha_Arinsberg.pdf

http://www.tqc.com/ASA/Testimonial_Bob_Cox_Ridge_Auto_Nov_2013.pdf

 

SUCCESSFUL TEAM LEADERSHIP
     Role and Function

     Your Role

     Your Ability to Lead

 

PREPARATION FOR TEAM LEADERSHIP

The Secret of Success and Happiness

Authority and Power

Types of Team Leaders

Directing Change

The Choice Is Yours

UNDERSTANDING AND AFFIRMING YOUR “SELF”
     The Importance of Understanding You
     Your Three “Selfs”
     Your Three “Selfs” as a Team Leader
     Focusing on the Positive
     Affirming Your “Self”
     The Ladder of Success

GOAL SETTING FOR SUCCESS

Do You Know Where You’re Going?

The Six Components of the Goal Setting Process

Four Types of Goals

Criteria for Effective Goal Setting

Effective Use of a Goal Planning Sheet

The Importance of Goals

 

TURNING SOLUTIONS INTO ACTIONS

The Importance of Action Steps

Procrastination

Dealing with Frustration

Courage

ORGANIZATIONAL GOAL SETTING

Organizational Goals: What Are They?

The Power of Organizational Goals

Criteria for Setting Organizational Goals

Developing Organizational Goals

You Are the Difference 

 

MANAGING YOUR TIME

Common Enemies of Time

Planning with a Purpose

Designing a System that Works

Action Steps for Making the Most of Your Time

Managing Your Time is Your Responsibility

MOTIVATION AND CONFIDENCE

Types of Motivation

Traditional Types of Motivation

The Power of Attitude Motivation

Confidence

Confidence Inhibitors

 

BUILDING A SUCCESSFUL TEAM

Your Team’s Competency

Developing Trust

Delegation

You and Your Boss

 

CREATING AND MANAGING PERFORMANCE

Setting the Stage for Performance

Techniques for Better Training

Sustaining Performance

Continuous Feedback

Principles of Reinforcement

EMPLOYEE EVALUATION AND DISCIPLINE

Conducting the Evaluation

Measuring Standards

The Development Cycle – Taking Corrective Action

Common Problems – Simple Solutions

Discipline

Creating the Proper Climate

The Disciplinary Interview

 

DECISION MAKING AND PROBLEM SOLVING

Decisions, Habits, and Attitudes

Making Quality Decisions

The Elements of the Decision Making Process

This Is Just the Beginning

 

ASA TEAM LEADERSHIP DEVELOPMENT PROGRAM

 

ACTION PLAN OUTLINE

 

INTRODUCTION TO PERSONAL ACHIEVEMENT
      The Nature of Goal Setting
      Your Action Plan—An Overview
      Guidelines for Initial Goal Setting

 

DREAM INVENTORY

Introduction to Dream Inventory

Dream Inventory

Checkpoint

 

SELF-EVALUATION
      The Total Person
      Life Wheel

 

MENTAL DEVELOPMENT

Self-Evaluation Questionnaire

Past Achievements/Mental Strengths

“Where I Stand Now” Narrative
 Goal Categories

 

SOCIAL DEVELOPMENT

Self-Evaluation Questionnaire

Past Achievements/Social Strengths

“Where I Stand Now” Narrative
 Goal Categories

 

PHYSICAL DEVELOPMENT

Self-Evaluation Questionnaire

Past Achievements/Physical Strengths

“Where I Stand Now” Narrative
 Goal Categories

 

FINANCIAL/CAREER DEVELOPMENT

Self-Evaluation Questionnaire

Past Achievements/Financial/Career Strengths

“Where I Stand Now” Narrative
Goal Categories

 

 

 

FAMILY LIFE DEVELOPMENT

Self-Evaluation Questionnaire

Past Achievements/Family Life Strengths

“Where I Stand Now” Narrative
Goal Categories

 

ETHICS AND BELIEFS DEVELOPMENT

Self-Evaluation Questionnaire

Past Achievements/Ethics and Beliefs Strengths

“Where I Stand Now” Narrative
Goal Categories

 

SETTING GOALS AND ESTABLISHING PRIORITIES

Introduction

Mental Development

Social Development
Physical Development
Financial/Career Development
Family Life Development
Ethics and Beliefs Development
Checkpoint

 

GOAL PLANNING SHEETS

 Instructions

 An Example

 Goal Planning Sheets
 Final Checkpoint

ORGANIZATIONAL GOALS PROGRAM

Overall Organizational Goals

Departmental/Divisional/Team Goals

Position Description
     Instructions
     Worksheet

 

PRODUCTIVITY

Definition of Productivity

Evaluation Questionnaire – Productivity

Goal Categories – Productivity
Setting Goals and Establishing Priorities – Productivity
Setting and Planning Goals – Productivity 

 

TIME MANAGEMENT

Time Analysis Instructions

Time Evaluation Matrix

Time Summary Form

Evaluation Questionnaire – Time Management

Goal Categories – Time Management
Setting Goals and Establishing Priorities – Time Management
Setting and Planning Goals – Time Management

 

PEOPLE DEVELOPMENT

Introduction

Evaluation Questionnaire – People Development

Goal Categories – People Development
Setting Goals and Establishing Priorities – People Development
Setting and Planning Goals – People Development

GOALS SUMMARY

Instructions

Goals Summary Sheets

 

GOALS ACCOMPLISHED

Instructions

Goals Accomplished Summary Sheets

ASA-300x300-2-LEARNMORE

Written by Developer Autoshop

Leave a Reply

Your email address will not be published. Required fields are marked *